Cancellation Policy

Orders can be cancelled before they are dispatched. Once an order is shipped, it cannot be cancelled — you may initiate a return after delivery.

To cancel an order, go to My Account > Orders and select “Cancel Order”. Cancellations are processed immediately and refunds are issued within 5–7 business days.

G2Earth reserves the right to cancel orders in cases of pricing errors, stock unavailability, or suspected fraudulent activity. In such cases, a full refund will be issued.