Frequently Asked Questions
What is the delivery time?
We deliver within 3–7 business days across India. Metro cities may receive orders faster.
Do you offer Cash on Delivery?
Yes, COD is available on eligible orders above ₹299.
How do I track my order?
You will receive a tracking link via SMS and email once your order is shipped. You can also track from My Account > Orders.
What is your return policy?
We offer a 7-day return policy on most products. Items must be unused and in original packaging.
Are your products authentic?
Yes. All products on G2Earth are 100% authentic and sourced directly from trusted suppliers and farms.
How do I apply a coupon?
Enter your coupon code in the cart page before proceeding to checkout.
Is my payment information secure?
Yes. We use industry-standard payment gateways. We never store your card details.
Can I cancel my order?
Orders can be cancelled before they are shipped. Visit My Account > Orders to request cancellation.